It is strongly recommended to register an account with us. Enjoy the following benefits through your KOBI KOACHMAN account: Track your orders and review past purchases Request your return or exchange directly from your account Gain access to your Wish List and Recommendations Notifications when new stock arrives Save your address and card details […]
DetailsHOW CAN I SHOP AT THE KOBI KOACHMAN Shop?
Shopping at the KOBI KOACHMAN Shop is simple: If you know what you are looking for, you can navigate through the shop through the category menu bar or use the search bar Once you’ve located your item, select your size & click ‘ADD TO SHOPPING BAG’. Review your items by clicking the ‘SHOPPING BAG’ link […]
DetailsI FORGOT MY PASSWORD AND CAN’T LOGIN. CAN YOU HELP ME?
If you have forgotten your password, change it here. For security reasons we are unable to send your password via email.
DetailsWHAT PAYMENT METHODS DOES KOBI KOACHMAN ACCEPT?
We accept major Debit Cards on our platform such as: Visa MasterCard This option is available via Rave by Flutterwave, a CBN approved payment platform which is totally secure with data encryption, SSL certificates, 24/7 monitoring and other security features to keep you totally covered. We ask your bank for authorization of your debit/credit card […]
DetailsIS IT SAFE TO USE MY CREDIT CARD ONLINE AT KOBI KOACHMAN Shop?
At KOBI KOACHMAN, your security is our priority. Our online payment gateway shields your card details, so they are protected at all times. Additionally, for your safety and protection, we will only ship to registered addresses used during checkout. If you have any questions please let us know
DetailsWHICH COUNTRIES DOES KOBI KOACHMAN SHOP SHIP TO?
Generally, we ship globally with a few exceptions. If you have problems during the checkout process let us know and we will do our best to help.
DetailsHOW MUCH DUTIES AND TAXES WILL I HAVE TO PAY?
All prices displayed exclude taxes and duties. If applicable, sales tax and customs duty are displayed on the Order Summary page before you place an order. For shipments within the Nigeria, sales tax will only be charged on shipments in Lagos state. All local / state taxes and/or use tax are the customer’s responsibility. Outside […]
DetailsHOW LONG DOES IT TAKE TO SHIP MY ORDER AND HOW MUCH WILL IT COST?
Upon checkout, you are presented with all your options in terms of ground, expedited and overnight shipping. All items are currently shipped from Lagos, Nigeria.
DetailsDO I NEED TO SIGN FOR MY DELIVERY?
Yes, we require a signature upon delivery.
DetailsIS IT POSSIBLE TO CHANGE THE SHIPPING ADDRESS ONCE I PLACED AN ORDER?
No. Unfortunately we are unable to redirect orders to a different address once the order is placed. Therefore, please make sure you provide the correct shipping.
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